Frequently Asked Questions

Yes. We offer discounted pricing for multi-licence subscriptions and organisation-wide deployments. Discounts apply automatically at checkout for 3+ licences, and increase as you add more users. For a custom quote or more information, contact our team.

If you need to analyse dietary intakes and produce compliant food labels, Duo is the most cost-effective option. It saves $470/year compared to subscribing to Professional and Nutrition Labelling separately.

Your university or institution provides access through their Foodworks Education subscription. If your institution doesn’t have Foodworks, contact us and we’ll help.

Yes. Cancel through the admin portal. The cancellation takes effect at the start of your next billing period.

If payment fails or isn’t made, your access to Foodworks is disabled. If you’re on an invoice plan, you receive an invoice on renewal day with 14-day payment terms.

You can change your billing period from monthly to annual through the admin portal. The change takes effect at the start of your next billing period.

Each user needs their own subscription. You can add and remove users through your organisation’s admin portal at any time. When you add a user mid-billing cycle, you’re charged a pro-rata amount. When you remove a user, the change takes effect at the start of your next billing period.

Yes. The 14-day free trial gives you full access to Professional, Nutrition Labelling, and Duo. No credit card required.

Nutrition Labelling is for the food industry: generating compliant food labels from recipe formulations. Professional is for nutrition practitioners: dietary intake analysis, client tracking, meal plans, and clinical reports. If you need both, Foodworks Duo combines them in one subscription.

Yes. Universities teaching food science, food technology, and related programs use Foodworks Nutrition Labelling as part of their curriculum. Institutional licensing is available for universities and secondary schools.

Foodworks has been through enterprise security evaluations, including reviews covering data residency, disaster recovery, and compliance. The platform is penetration tested by independent third parties, offers two-factor authentication, and stores data in Australia. Security documentation for procurement teams is available on request.

Foodworks is updated to reflect changes to the Australia New Zealand Food Standards Code. Regulatory updates are included in your subscription. You don’t need to manually reconfigure anything when requirements change.

Foodworks calculates Health Star Ratings from your recipe formulations using the official HSR algorithm and displays the result in the official graphical format. When you adjust your recipe, the rating updates in real time, so you can see the impact of reformulation decisions as you make them.

In many cases, yes. Foodworks calculates nutritional values from your recipe formulations and ingredient data, which can reduce or eliminate the need for expensive lab analysis. Some manufacturers still use lab analysis for final verification on specific products, but the software handles the routine analytical work.

Yes. The primary workflow in Foodworks Nutrition Labelling is built around raw materials created from your suppliers’ specification sheets. You declare allergens, flag contamination risks, and name ingredients exactly as they should appear on the label. This means your labels trace back to your actual supply chain, not a generic food composition table.

Yes. Foodworks supports the current Plain English Allergen Labelling (PEAL) requirements, including the individually regulated tree nuts and mollusc/crustacea declarations. Allergen data is managed at the raw material level, so declarations are built from your actual ingredient data.

Yes. Foodworks Nutrition Labelling was built from the ground up with the Australia New Zealand Food Standards Code as its sole focus. Nutrition Information Panels, Health Star Ratings, Plain English Allergen Labelling, Country of Origin Labelling, and ingredient statements are all generated to current regulatory requirements. When the Code changes, the software is updated to reflect it.

Yes. Foodworks is used at hundreds of universities across Australia, New Zealand, Singapore and the rest of the world — including the University of Sydney, University of Melbourne, Monash University, UNSW, the University of Queensland, Deakin University, University of Otago, Singapore Institute of Technology and many others. Many practitioners first learn Foodworks during their degree. Learn more about Foodworks Education

Yes. Foodworks produces personalised PDF reports covering dietary intake summaries, meal plans, nutrient breakdowns, comparisons to client NRVs and progress over time. Reports are designed to support the consultation conversation, not replace it.

Yes. Foodworks is cloud-based and runs in any modern browser on Windows, Mac, or Linux. No downloads or installations required.

Professional is for nutrition practitioners: dietary intake analysis, client tracking, meal plans, and clinical reports. Nutrition Labelling is for the food industry: generating compliant food labels (NIPs, Health Star Ratings, allergen statements, Country of Origin) from recipe formulations. If you need both, Foodworks Duo combines them in one subscription.

Yes. Foodworks is cloud-based with shared workspaces. Your team works from the same data, with permissions and access control at the organisation level. Activity logs track who changed what and when.

Yes. Foodworks analyses intake across 80+ nutrients and compares against Australian and New Zealand Nutrient Reference Values. You can also set personalised nutrient goals for individual clients.

Your clients track their food in Easy Diet Diary on their phone. That data flows directly into your Foodworks Professional analysis. No manual data entry, no paper food diaries, no lengthy recall interviews. Easy Diet Diary is free for patients and available on iOS and Android.

Foodworks Professional is built on AusFoods (comprehensive Australian food composition data covering 80+ nutrients), AusBrands (branded food products from Australian supermarkets, mapped to verified composition data), FOODfiles (New Zealand food composition data), Hospital Foods (Foods for Special Medical Purposes and infant formulas and more, developed for clinical dietetics). Every data point is curated, mapped to authoritative sources, and reviewed.

Foodworks is used at more than 30 universities across Australia and New Zealand. These include the University of Sydney, University of Melbourne, Monash University, UNSW, the University of Queensland, Deakin University, Griffith University, Curtin University, Flinders University, La Trobe University, QUT, Adelaide University, Bond University, and many others. In New Zealand, Massey University, the University of Auckland, and the University of Otago are among the institutions using Foodworks in their programs. We also have several major tertiary institutions in Singapore as users.

Yes. Foodworks Education is the same as Foodworks Duo with institutional pricing. Therefore, you can create both Professional and Nutrition Labelling workspaces with a Foodworks Education license. For more information about institutional pricing which features align with your teaching requirements you can contact us. The Xyris team can advise on the best configuration for your program.

Foodworks is used across nutrition and dietetics programs for dietary intake analysis, meal plan development, recipe analysis, and food composition data literacy. It’s also used in food science and food technology courses where nutritional analysis is part of the curriculum.
Examples of courses that use Foodworks software include: Nutrition Fundamentals, Nutritional Epidemiology and Research Skills, Applied Food Science, Exercise Programs, Food Service Dietetics, Measurement of Diet and Health Promotion, and Introduction to Nutrition

The Xyris team has worked with university programs for over three decades and can help you configure access for each intake. You can add and remove student users in bulk through your organisation’s admin portal, or contact the team for support with cohort setup.

No. Foodworks is cloud-based and runs in any modern browser. Students access it from their own devices, on campus or remotely. No lab installations, no software conflicts, no USB dongles.

Foodworks Education is licensed at the institutional level with pricing based on your program size and requirements. It’s not a per-student self-serve subscription. Contact us to discuss licensing structures that fit your cohort size and teaching calendar.

You can create both Professional and Nutrition Labelling workspaces with your Foodworks Education subscription. Foodworks Education gives students access to nutrition analysis capabilities within a teaching environment. It’s designed for institutional licensing, not individual subscriptions. Contact our team to discuss what’s included and how it maps to your curriculum requirements.

The same verified Australian and New Zealand food composition data used in the professional editions: AusFoods, AusBrands, Hospital Foods, NZ FOODfiles and more. Your students learn on the same data that underpins national nutrition surveys, FSANZ regulation, and peer-reviewed research. When they move into practice, there’s no gap between what they trained on and what they’ll use professionally.

Australian hosting, encrypted at rest, access-controlled, backed up in-country. Foodworks meets the specfic expectations of ethics committees.

Yes. Not everyone on a research team has a nutrition background. Foodworks produces structured, interpretable outputs that a non-dietitian can work with downstream. The CSV export is clean enough that your biostatistician doesn’t need to understand food composition methodology to run the numbers.

Foodworks was built specifically for the Australian and New Zealand food supply and cohort populations.

Yes. Published research needs tools with a traceable, documented data source. Foodworks has appeared in method sections of Australian nutrition research for over twenty years. The underlying food composition databases are curated, version-tracked, and documented. For details on how to cite Foodworks see our support article here.

Yes. Foodworks is cloud-based and runs in any modern browser on Windows, Mac, or Linux. No downloads or installations required.

Professional is for nutrition practitioners: dietary intake analysis, client tracking, meal plans, and clinical reports. Nutrition Labelling is for the food industry: generating compliant food labels (NIPs, Health Star Ratings, allergen statements, Country of Origin) from recipe formulations. If you need both, Foodworks Duo combines them in one subscription.

Your clients track their food in Easy Diet Diary on their phone. That data flows directly into your Foodworks Professional analysis. No manual data entry, no paper food diaries, no lengthy recall interviews. Easy Diet Diary is free for patients and available on iOS and Android.

You can change your billing period from monthly to annual through the admin portal. The change takes effect at the start of your next billing period.

Yes. The 14-day free trial gives you full access to Professional, Nutrition Labelling, and Duo. No credit card required.